Returns & Exchanges

At Cartice, we want you to be completely satisfied with your fashion finds, which is why we offer a seamless 30-day return policy for all unworn items with original tags. Our streamlined process ensures that if a style doesn't fit or meet your expectations, you can exchange or return it with ease.

Return Process

• 1.
  Initiate Your Request

  Visit our online returns portal and enter your order number and email address to select the items you wish to send back.

• 2.
  Package Your Items

  Place the original items, including all tags and packaging, into a secure shipping bag or box to ensure they arrive in perfect condition.

• 3.
  Print and Attach Label

  Download your prepaid shipping label from the portal, print it out, and securely attach it to the outside of your return package.

• 4.
  Drop Off and Track

  Drop your package at any authorized carrier location and keep your tracking number handy while we process your refund or exchange.